Subject description - A1M16JAK

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A1M16JAK Quality management
Roles:PO, V Extent of teaching:2+2s
Department:13116 Language of teaching:CS
Guarantors:  Completion:Z,ZK
Lecturers:  Credits:5
Tutors:  Semester:Z


Concept of Quality, History of quality management (QM), Current approaches to QM, Approach to quality in EU and CR, Quality management system (QMS) based on ISO 9001, Process management, Quality planning, Metrology in QM, Control of documents and records, Internal audits of QMS, Continual improvement of QMS, Integrated management, Statistic methods in QM, Accreditation and certification

Course outlines:

1. History of quality management (QM), quality, main principles
2. Current approaches to QM, company and industry standards
3. EU approach to QM, situation in CR, legal frame of QM
4. Quality management system (QMS) based on ISO 9001
5. Management responsibility in QM
6. Resource management in QMS
7. QM during product realization - customer importance
8. QM during product realization - purchasing, control of production and service provision
9. Measurement, analysis and improvement in QM
10. Continual improvement of QMS, customer satisfaction
11. Control of nonconforming product
12. QMS implementation and certification
13. Accreditation and certification
14. Reserve lecture

Exercises outline:

1. Quality characteristics, Quality management system (QMS)
2. TQM, Quality awards
3. Process management
4. Requirements for documented QMS, control of documents and records
5. Quality planning
6. Quality control during product realization - planning
7. QM during product realization - design and development
8. Metrology in QM
9. Internal audit of QMS
10. Case studies - nonconformities and their origins
11. Integrated management (EMS, ISMS,...)
12. Statistic methods in QM
13. Selected TQM methods
14. Reserve seminar


1. Jandera, J., Handouts for lectures (available on the web page of the class)
2. Dale, B.G., Managing Quality. Hemel Hempstead, Prentice Hall International Ltd., 1994. ISBN 0-13-555145-5.
3. Kanji, G. K, M. Asher, 100 Methods for Total Quality Management. London, SAGE Publications Ltd., 1996.
4. Nanda, V.: Quality management system handbook for product development companies, CRC Press, New York 2005, ISBN 1-57444-352-6



Subject is included into these academic programs:

Program Branch Role Recommended semester
MPIB Common courses V
MPKME1 Wireless Communication V 1
MPKME5 Systems of Communication V 1
MPKME4 Networks of Electronic Communication V 1
MPKME3 Electronics V 1
MPKME2 Multimedia Technology V 1
MPEEM5 Economy and Management of Electrical Engineering PO 1
MPKYR4 Aerospace Systems V 1
MPKYR1 Robotics V 1
MPKYR3 Systems and Control V 1
MPKYR2 Sensors and Instrumentation V 1

Page updated 11.8.2020 17:51:51, semester: Z,L/2020-1, L/2019-20, Send comments about the content to the Administrators of the Academic Programs Proposal and Realization: I. Halaška (K336), J. Novák (K336)